Key Responsibilities

• Phone Management
  • Answer phone for incoming leads
  • Call back leads who hung up or left voicemails
  • Contact internet leads to convert into an appointment
• Office Administration
  • Fill out buyer and/ or seller lead sheet
  • Conduct Skip Tracing by locating phone numbers, addresses, emails for sellers, buyers, leads, and agents
  • Build a Buyers List (research, compile, manage)
  • Comparative Market Analysis (run analysis on properties with client provided software)
  • Manage Client Database by updating their CRM and cloud based storage such as Dropbox, Google drive, and the like
  • Calendar Management
  • Document Management (compile contractes, signatures, etc.)
  • Mailing list Management (peers, prospects, and industry professionals)
  • Craigslist Ad Management
• Basic Social Media Management and Digital Marketing
  • Create contents, upload posts, join groups on Twitter, Facebook, LinkedIn, etc.
  • Basic Video Editing (upload to youtube, vimeo, etc.)
  • Blogging (article writing, managing blogs, etc.)
  • Manage Drip Campaigns for prospects and industry professionals
  • Creatives (create flyers, posters, etc.)
  • Website Management (content, basic layout)Basic SEO (pay-per-click, back linking, etc.)

Qualification

• Preferably 2 years of work experience in the BPO industry handling sales, telemarketing, and customer service accounts

• Outstanding verbal and written communication skills
• Strong attention to detail
• Excellent computer skills
• Proficient in GSuite or MS Office

System Requirements

• Operating System:
  Windows 10/11 or macOS 12+
• Processor (CPU):
  Intel Core i5
  Preferred: Intel i7 or AMD Ryzen 7
• Memory (RAM):
  Minimum: 8 GB
  Recommended: 16 GB for multitasking
• Internet: Wired connection at least 15 Mbps
• Tools: Access to scheduling tools (Buffer, Hootsuite, Meta Business Suite)

What We Offer

• Competitive with market standards rates
• Performance-based bonuses
• Year-End Bonus
• Referral Incentives
• Social Media Growth Bonus
• Birthday Gift