Key Responsibilities

As a member of the sales team, the appointment setter plays a vital role in driving outbound outreach and supporting the overall sales process. Key duties include:

• Lead Generation – Sourcing potential clients via social media platforms, LinkedIn, and proactive cold calling.
• Appointment Scheduling – Coordinating directly with key decision-makers to book meetings and sales appointments on behalf of the sales team.
• Follow-Up Communication – Managing timely follow-ups to confirm appointments, respond to inquiries, and establish rapport with prospects.
• CRM Maintenance – Accurately recording calls, emails, and client interactions in the CRM to maintain a clear and up-to-date sales pipeline.
• Team Collaboration – Working closely with sales representatives and managers to refine outreach strategies and optimize lead qualification processes.
• Objection Handling – Addressing rejections and objections professionally while continuing to pursue outreach goals.

Qualifications and skills

Ideal candidates should possess the following qualifications and skills to excel in the role:

• Education. A bachelor’s degree in business, marketing, or a related field is preferred.
• Work experience. Proven experience at least 2 years in appointment setting, inside sales, telemarketing, or SDR roles.
• Technical skills. Proficiency in CRM software, automation tools, and scheduling platforms.
• Communication skills. Strong phone etiquette, excellent written and verbal communication, and active listening.
• Soft skills. Resilience to rejections, adaptability to client needs, and the ability to manage time effectively.

System Requirements

• Operating System:
  Windows 10/11 or macOS 12+
• Processor (CPU):
  Intel Core i5
  Preferred: Intel i7 or AMD Ryzen 7
• Memory (RAM):
  Minimum: 8 GB
  Recommended: 16 GB for multitasking
• Internet: Wired connection at least 15 Mbps
• Tools: Access to scheduling tools (Buffer, Hootsuite, Meta Business Suite)

What We Offer

• Competitive with market standards rates
• Performance-based bonuses
• Year-End Bonus
• Referral Incentives
• Social Media Growth Bonus
• Birthday Gift